Blog #3
For the last few days of our first week at Nothing Bundt Cakes, we continued working on different cake decorations, and we also began to learn more about interacting with customers. We worked closely with an employee named Hilary who is training to become the bakery manager of another location. She has baked, frosted, and worked in the front, so she has become a great resource and friend to us. She's helped us become more comfortable with the system they use, Toast, for transactions. We even practiced taking each other's orders to familiarize ourselves with the system. It has been incredibly insightful to see more into how the front and the back of the bakery work together. Since Hilary has experience with both, she has helped us learn what we can do to keep everything running smoothly. For example, if we sell a large cake from the case up front, we have to let the bakers and frosters know so that they can replace it. We've also become more comfortable navigating the baker...